Refunds / Exchanges:
Due to the electronic nature of our products, no refunds can be offered. Altering a design file such as resizing, or sorting, can affect the stitch quality. We are not responsible for the results of altered designs.
**Changes for the New Website: Effective July 25th, 2019
You will now have to keep up with your purchases from Katelyn's Kreative Stitches. Since we have upgraded the website we will not be adding any modifications to the site that will keep us from upgrading our software. We previously had a modification installed that would warn you when a duplicate order was about to be placed. Since these modifications are costly and keep us from updating our software when it becomes necessary, we have chosen not to have it installed on the new website. We appreciate your understanding.
License / Purchasing:
Designs that are purchased or downloaded from Katelyn’s Kreative Stitches, CAN be stitched on items to be sold, but the designs themselves CANNOT BE SOLD, TRADED, SHARED or INCLUDED in any design set or collection through a digital format. Our designs MAY NOT be pulled apart to use certain elements of a design to create your own designs for reselling of a digital file.
You are welcome to merge our purchased designs with other designs for the sole purpose of stitching them on an item and reselling those items as a unique one of a kind creation.
You MAY NOT contact another digitizer to create a copy of our designs in any way shape or form. Many hours go into digitizing our designs so Please Respect our Work! Designs are solely for the purpose of machine embroidery and are not a license for reproduction of the images, including our customers images.
We ask that you please contact us about any concerns or issues that you may have with your stitched results, so we may review them and improve our products, if and when necessary.
You must have written consent to mass-market items using these designs. Mass-market meaning 300 or more items.
Upon purchasing, our customers are welcome to use photos from Katelyn's Kreative Stitches that include our Watermark with our custom logo. However, we do have some customers that on ocassion will sample stitch outs for us. Please do not use our customers images. If they were sampled by one of our customers credit will be given below each picture in our photo gallery.
Upon purchasing, our customers are also welcome to use any of our snap shots without the fabrics shown. Snap Shots are basically just a snap shot of our design(s) taken from our computer software. Snap Shots are not watermarked.
We do strongly encourage you to stitch your own samples and replace those images as soon as you can. This way your customers will have a true sampling of your own personal techniques.
Here at Katelyn's Kreative Stitches we put every attention and focus on detail. We are 100% committed to making Katelyn's Kreative Stitches an easy and enjoyable place to shop. If you should have any questions, comments or suggestions about our site please feel free to contact us. We would love to hear from you.
We would like to "Thank You" for your interest in Katelyn's Kreative Stithces and as always, your business is sincerely appreciated.
Kimberly Williams, Owner
Katelyn's Kreative Stitches
Kreative Machine Embroidery Designs
The Terms and Conditions listed here are subject to change, without notice, at any given time and will supercede any previous Terms and Conditions given prior to the date shown above.